Refund/Cancellation

• All transactions for purchase of intangible products, Emb, Dst and other embroidery File format downloads are made through payment gateways. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

• Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on https://www.3rdidesign.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

• Once you will receive a confirmation mail or messages of receiving a Design File From our side,  No cancellation will be allowed .

• If you do not receive the digital product link upon purchasing, you can immediately contact : mail@3rdidesign.com  or Whatsapp message :+919870094102

• Once a product has been purchased and downloaded, it is non-refundable. Any other refunds required, because of defects or other special conditions must be negotiated with our office or responsible person whom you can reach via website’s contact page.